Toshiba

• User Guides for Toshiba IP Telephone Systems

Starleaf Knowledge Center

• Starleaf Knowledge Center
• Starleaf Resources

Mitel (formerly ShoreTel)

• User Guides
• Connect Telephone & Client User Guides
• Connect Client Tutorial
• Connect Advanced Client and Telephone Tutorial
• Mitel Connect Cloud Training Webinars & Self-Paced Tutorials

On-Demand Complete Interactive Courses
New interactive courses on Connect CLOUD for Connect CLOUD End Users, Connect Client Operator and Connect CLOUD Visual Call Flow Editor are now available. These interactive simulations allow end users to try features using real-world scenarios.

Global Learning
Find translated training resources on our Global Resources page, and watch for our training videos and courses in Certification Central to be available in translated versions

Videos

Zultys Quick Reference and User Guides

• MX Voice Mail Guide (PDF)
• MX Voice Mail Manual (PDF)
• Top Things to Know about MXIE (PDF)
• Voice Mail Wallet Size Card (PDF)
• ZIP 2x2 User Sheet (PDF)
• ZIP 5-Series User Sheet (PDF)

White Papers

• A Business Case for Collaborative Technologies at Professional Service Firms (PDF)
• K-12 Education and VoIP — a Unique Fit (PDF)
• Next Generation Contact Centers: The "Killer App" for VoIP (PDF)
• Solutions Brief for Financial Institutions (PDF)
• Solutions Brief for Professional Services Firms (PDF)
• Voice over IP and Productivity (PDF)
• Voice over IP Manageability (PDF)
• Voice over IP Reliability (PDF)

Case Studies

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