VoIP Knowledge

Toshiba User Guides

• Toshiba CTX/CIX Telephone User Guide (PDF)
• Stratagy IVP8 Voicemail User Guide (PDF)

White Papers

• A Business Case for Collaborative Technologies at Professional Service Firms (PDF)
• K-12 Education and VoIP — a Unique Fit (PDF)
• Next Generation Contact Centers: The "Killer App" for VoIP (PDF)
• Solutions Brief for Professional Services Firms (PDF)
• Solutions Brief for Financial Institutions (PDF)
• Voice over IP and Productivity (PDF)
• Voice over IP Reliability (PDF)
• Voice over IP Manageability (PDF)

Case Studies

• All Phase Connects Glacier Fish From Ship To Shore (PDF)
• 'Jewel of the Northwest' makes gem of a deal on new VoIP telcom system(PDF)
• Regional hospital group replaces 'ill' phone system with modern, efficient VoIP telephony (PDF)
• Toshiba Voice Communications Solution Proves a Gem at Ben Bridge Jewelers (PDF)
• Cutter & Buck: VoIP call manager is the tipping point for top-selling sportwear company (PDF)
• Keller Rohrback: VoIP relieves IT team stress and promotes productivity (PDF)
• Southlake Clinic: VoIP offers multi-site medical clinic seamless call integration and increased savings (PDF)
• Welfare and Pension Administrative Services: Fixed technology costs and eliminating obsolete technology risks gives peace (PDF)